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Yahoo! Store Repair

9-5 M-F EST only

Yahoo Small Business Partner

Yahoo Search Marketing Ambassador

 

"When I called, I did not expect to receive the service and information you provided. I googled "Yahoo store expert" and there you were. I was completely blown away by the service and time you provided me...and all at a common courtesy." - David Smith - AmishAcres.com

It was so nice to find someone who not only was extreemly skilled an knowledgeable, but so honest. It would have been so easy for you to ignore me or charge an outrageous fee and you didn't.

 


Yahoo! Store Support

Is your Yahoo! Store broken? Need a pro to make it profitable?

Scott Clark has been developing Yahoo Stores since 1997. As a Yahoo Store Expert, he doesn't just know the "technical" side, but the business side as well.

PUTTING UP A YAHOO STORE IS NOT ENOUGH TO MAKE MONEY ON THE WEB.

Yahoo Store Development Projects - Yahoo Merchant Solutions

If you're looking to develop a Yahoo Merchant Solutions project from scratch, I will help you develop a simple checklist so you can get going on your end. If you're revising an existing store, a different check-list will make sense. I will audit your current store to obtain that.

My approach is different than most Yahoo! Store designers. I do not design from a visual-first approach. I design from a user-first method. I want to know your customer and what their likely habits will be upon entering your store, what leven of detail they'll want about products, and what your competition is doing.

There is a simple rule in web development (and all retail development for that matter):

Do your best to develop what you think the customer will like the first time, and then divorce yourself from that design emotionally. Observe and measure the performance of your site (page views, conversions, abandonment) and begin the development of a second design that addresses your best estimate of the problem. Put the two designs head-to-head. Keep the one that works best. Repeat.

Yahoo Store Development - Ala Carte Consultation

Email for availability, please.

I will review your situation quickly, and in about 90% of all cases be able to assist you with "broken store" issues quickly.   Types of fixes available:

  • Messed up pages, misalignments.
  • Lost product pages.
  • Lost category pages.
  • Uploading your store data.
  • Image problems.
  • Order form errors.

What if you are unable to fix our issue?
It happens.  Some things just take too long to repair and that's a fact of life.   Be aware that I make a good faith attempt to repair an issue.   If it's apparent after a few minutes that this is a bigger-scale issue, your charge will be refunded.   If we make good progress fixing things and hit a wall later, the charge stands.   

Furthermore, some stores are so badly broken that any attempt to fix them would bring them down like a house of cards.   You must have a backup of everything before you call me, that is your responsibility.  

What if you partially solve the problem?
I will charge a fair price for this situation.  It doesn't happen that much.

What if I just hang up while you're helping us?
You will be charged for the time spent on the phone, even if the issue wasn't repaired, and your name may be sent to my Yahoo! developers peer group.  Please don't do this.

What if I have separate issues?
These are treated as if they are new calls.

How about weekend and evening hours?
At present, not offered.   I need a life so the shop closes at 5:30pm EST each day.