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Get your Purple Ducks in a Row Before Asking for Trouble

Filed under: New Marketing, books

May
22
2008

My grandfather told me that you should never, ever bet against laziness. It’s the one thing that can destroy families and sink warships, and recently a new example of this hit the press. The weak link of laziness bit again - this time with a new marketing twist.

If you develop something and come up with a gimmick like Dodd Davis, CEO of LifeLock did, you really need to be sure about it.

Davis is well known for putting his personal social security number in advertisements on television to the sides of buses. It was a Purple Cow and this remarkable method of promoting the business stands out as one of the boldest advertising moves of recent days. With over 700,000 customers, growing by 3000 per day, the message seems to have hit home.

His methods caused quite a buzz among marketers, even if the business itself seems to have a questionable standing among customers and investors - not to mention some rocky antics with credit bureaus. Lifelock has had a lot of problems lately, with their founder Robert Maynard, Jr. stepping down earlier this month due to a rather messy controversy surrounding the company, and class action lawsuits being filed against the firm around the country.

He was inviting every identity thief in the world into the ring. But rather than being attacked by a financial ninja - it was a sloppy, unregulated check cashing shop in Ft. Worth that brought him down. By skipping the normal procedures for verifying the identity of a check advance customer, his identity was used for a $500 loan. The loophole bit him.

The financial networks have billions of possible weak points. The system depends on a combination of technological and human security procedures to avoid problems and for the most part works exceptionally well. If you allow an industry like payday advance to be a part of it, the entire system is at risk.

But it was Lifelock that put itself out there, boldly - and now they must do something equally good to explain it.

Posted by Scott Clark @ 10:10 am | Make a Comment  

Kindle 2.0 Is Where I Will Be Waiting

Filed under: Hardware, books

Nov
19
2007

Amazon just released the Kindle Reader. I’ve not held one in my hands (how can you when it’s only available via Amazon.com and backordered like 4 weeks) or looked at the all-important screen.

But from what I can tell they’re on the right track. So, since Amazon is into Wish Lists big time, let me make mine for Kindle 2.0, now that we’ve all seen the first version.

RSS Freedom - I don’t want to hear any more about a “special” RSS feed format. The ability to arbitrarily subscribe to any RSS feed is critical to me, so let’s stick with the standard XML. This way the authors can maintain blogs about their books and use standardized Blog Creation tools like Wordpress.

Blog Reading with Offline Mode - I want to be sure that I can read books on airplanes, but RSS feeds and blogs are equally important. I love Google Gears and how it works with Google Reader and hope that Kindle 2.0 will have something like it.

A Full Web Browser - Port Firefox to the thing and I’ll be thrilled. This will benefit Amazon, too so people can both shop their site and click on ads in the Amazon Clickriver system, leading to landing pages of advertisers. Ad-supported books will be a terrific concept.

Larger Screen, In Color - This will become more important for magazines, blogs, and such. I’m personally just hoping the screen gets more paperwhite, but I know its success will depend on color. If Apple does an e book, you can bet it’ll be in full, gorgeous color.

Audiobook Alternative - I would like to have Audible (protected) audiobooks and podcasts available for the device. Since Amazon already has tons of audiobooks to download they will surely be doing this for version 2.0. I already use my iPod for this purpose, but there would be something cool about consolidating the two.

Better Battery Performance - I would think that they could figure out a way to batch wireless sessions (e.g. put wireless to sleep) when it’s not needed. Charging every day is not acceptable. I would get tired of this and hope that Kindle 2.0 has better technology.

Posted by Scott Clark @ 6:14 pm | Comment (1)  

Dave Pasternack (the Chef) talking Crudo on NPR

Filed under: books

Jul
10
2007

personalpostI was driving today and heard a familiar name (from the SEO contests of past Winter,) and it turned out it was chef David Pasternack, chef at New York City’s Esca, talking about Italian Sashimi and Crudo on NPR.

“Seafood genius Dave Pasternack achieved national fame in 2000, when he served his first plate of pristine raw fish sprinkled with crunchy sea salt and fresh citrus juice, adding the word crudo—Italian-style sushi—to the American culinary lexicon. “

Well, he’s got a new cookbook out named The Young Man and the Sea.

 

Posted by Scott Clark @ 6:10 pm | Comment (1)  

You Can’t Fit All Flavors on One Cone

Filed under: Improving Work, books

Jul
7
2007

cam_00040.jpgIt’s 90 degrees this weekend in KY. Lines are getting a tad bit long at the Ice Cream shop down the street from my house. People are having a little trouble choosing from the flavors that range from Rocky Road to florescent green. But you’re going to have to pick your passion sooner or later. Kids all choose the florescent green, from what I can tell (I think they have a hidden UV light pointed at that stuff or something. It freaking glows!.)

But we only get to choose ice cream occasionally. Our kids get it perhaps once a week in the Summer. These are serious decisions. You want to choose carefully on this stuff. Summer will end before we know it.

As we grow older we are also given just so much time to choose persuits we enjoy and can master sufficiently to be considered scarce and therefore valuable. ganas.jpgWe get only so many cones to fill.

I enjoyed Tim Ferris’ Four Hour Workweek and Seth Godin’s “The Dip” as previously posted, which both encourage introspection about life and work habits in this way, so I was really happy to find Pamela Slim’s article “I’m just not into you” - Kicking lukewarm passions to the curb in her ezine. It’s really a good read - and can help clarify some thinking if you find yourself muddled in luke-warm pseudo-projects that are weighing down your dreams.

How can you tell if your former “burning flame” is now a “smoldering ember?” (details removed…go read it!)

  • When you sit down to work on it, you don’t feel much of anything.
  • You find yourself justifying its value or purpose, but don’t really believe your own reasons.
  • When you step back to view it in the context of your long-term strategies or goals, it either doesn’t fit or has a minor role.
Posted by Scott Clark @ 8:48 am | Make a Comment  

“The Dip”: Quitting to Win

Filed under: Ideas, books

Jun
10
2007

Winners know when to quit.

To those of you who have not read Seth Godin’s new book “The Dip” I recommend that you immediately find a copy. It’s listed in my recommended books section.

Godin explains the “dip” as a barrier between where we are and the rarefied territory of superstars who’ve made it across to reap the disproportionally rich rewards offered them. These folks have been faced with many options, most likely, and “quit” all but those they knew they could conquer. To maintain tangental, medocre projects that you aren’t really leaning into is to suck the life from your ability to rise to the top.

  • In your web project, do you have parts that dead-end, with little chance of making you the best in your industry?
  • Are there areas you should focus on in hopes of reaching the other side of the dip, joining the elite players of your business?
  • Are you ready to sort those out, focus on the ones that matter and discard the rest?

If so, let’s do it, systematically, and determine which are the real “dips” you’re facing - and which are the cul-de-sacs. I’m going to be doing it, too.

One of the most promenant “dips” faced by my clients is the one encountered during testing. It’s excrutiating to wait for research or a/b split results. It’s often unpleasent to learn that what your intuition told you about a products’ opportunity doesn’t bear out. This process is the dip. It’s not easy, it’s not fast. To quit within this period is to throw out the essence of “Finding the Sweet Spot.” - all is lost.

To learn which opportunities are dead-ends and which are just dips to be crossed is a skill posessed only by the best.

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Which is the winning strategy?

Not only should my potential clients ask them these questions - but so should I. Each entrepreneur or company I encounter piles a new set of ideas and projects on the table - each with their own profiles, opportunities, closeness to the goal. And I also plot my business’ interest in those goals, choosing clients as they choose me, based on what they lean into, and what they quit.

So, I am going to be isolating the cul-de-sacs in my business. There are parts that shouldn’t be taking my time or energy. Others need more. I could be doing much more in Social Search Marketing if I wasn’t dealing with certain technical hassles related to areas of my business that simply shouldn’t exist. I am already listed in Seth’s roster of quitters, and now … I’m doing some more of it.

What are the areas I want to be the best in the world? Where should I simply quit? Where am I providing “average” service, and where am I extrodinary? Lots of big questions that I think will push my firm ahead. Your ideas and suggestions are always appreciated.

Posted by Scott Clark @ 9:06 pm | Make a Comment  

Honored to be among such talent… The “New Rules of Marketing & PR” book

Filed under: books

May
15
2007


Well there’s a new book coming out that I had a part in and as soon as I get my copy, I’ll report on it… and probably write about it in Business Lexington, too. I applaud David Meerman Scott’s clever method to get lots of smart bloggers and their page rank to post links to his blog. Like I’m doing now. Nice. He has shown some awareness of the new rules of PR in the way he got the blog buzz going. I was thrilled to be listed with some of the writers and bloggers I already admire, such as Seth Godin, Robert Scoble, Guy Kawasaki, and Lee OddenSo thanks David, watch this space. I’ll be checking the book out soon. Â
I’m also checking out some of the other bloggers that you mentioned in your book post, and may post links to some of those, too!
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Posted by Scott Clark @ 8:05 pm | Comment (1)  
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