Posted by Scott Clark @ 4:17 pm
Email on Hold - You are very important to our Autoresponder
Filed under: RANT!
Mar
10
2007
10
2007
I think that the Windstream Support Ticket Autoresponder / CRM was designed by someone who used to work at a music on hold company. At first I thought it was a glitch, but it’s designed to work this way it seems Rather than re-assuring people, I think it would serve only to make people think that there was something wrong with their email. Me, I just think something is wrong with the idea.
But it’s now been at least 12 hours since my last email. I wonder if they’ve lost my ticket!!!???? Oh no.. I better call them.
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