Crunch time for retail holiday

Well, my posts have become a little rarer as I have had my head down mostly for retail clients needing last minute help on Pay per click and other site issues. It’s great to hear people say sales are up 30% or more this season, but it gets pretty challenging to keep the support queue flushed. Luckily I have the best clients in the world and they understand.

Yahoo Small Business has published our phone number on their bills that and I’m trying to track down more info so I can let Yahoo know about it. I’ve always had a “press 0 to leave a message anytime” function so clients don’t have to listen to my greeting, but I’m going to have to disable it. Why? Nobody is listening to my “I’m not yahoo!” plea… They call, bang on the 0 key, and start talking without hearing it.

I’m continuing to mull over changes for 2006 in the firm, inclucing a possible name change to reflect the emphasis on search marketing and usability work. We’ll see.

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