Posted by Scott Clark @ 11:42 am
Chase bank WTF: #2 Date Fields
Filed under: Usability and Human Interface
Nov
27
2005
27
2005
It only takes a tiny bit of javascript to help people enter dates and such correctly. Here, Chase takes a totally appropriate date and refuses to accept it. I see this all the time on dates, times, card numbers, etc. A regular expression can be designed to validate these and help customers out.
Lesson: Use the software to help when you can. True, some .0005 people don’t have Javascript enabled (my numbers) but most do, and simplifying form data entry saves customers hassles.
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