Earlier this year, in a scandal that rocked the Internet,
researchers at America Online accidentally released the search histories of
more than 650,000 users (identities removed). This list, which spread
quickly, contained 21 million queries and gave a glimpse into the lives of
Americans through their queries. Using tools built to browse the data that
sprung up immediately thereafter; one could find everything from ordinary to
outlandish.
But something else emerged as I browsed some of this information — largely
thanks to my conversations with Bath County native Steve Mansfield,
co-founder of PreFound.com, a
Lexington-based search engine company. Many people are searching for the
same things, and often repeating searches in frustration. Pew Internet
released a study in which they showed that only 17 percent of searchers find
exactly what they want when they set out to search. We love being able to
search, but not everyone has it mastered, and the machines that give us the
results are far from perfect.
Steve Mansfield, Prefound.com
But what if you could capture the energy of earlier search successes and
share it with later ones? If an expert in a field has found results that
relate to what you’re seeking and posted them, why would you want to repeat
the work? I often find that the information you get from a search engine is
like answers from a gardener with clean fingernails — everything is
theoretically correct, but the results are missing “soul.” Perhaps it’s time
to “Wiki-fy” search with a little humanity.
This concept is fundamental to the business model of Prefound, which is
aimed at a new breed of Web surfer. “When we started out a few years ago,
the Internet was an anonymous system where we surfed alone. Now, people
expect to share what they know — to show off their on-line persona,” said
Mansfield. Indeed if Web 1.0 was about hunt and gather, Web 2.0 is about
share and subscribe.
But until recently, many thought Web users were too lazy to share expertise
for the common good with no clear expectation of pay-back. “Sharing is a way
to assert your persona, and the Y Generation does it all the time,”
Mansfield reminds me. I admit, as I used Prefound, I felt tempted to stop
and build lists of things in which I felt proficient at every bend — a sort
of obsessive-compulsive need to set things straight. Self-publishing
activities such as blogging, Wikis, MySpace, Playlists, Amazon Lists, and
Flickr, demonstrate the concept even more clearly — so why not search
results?
If
Web 1.0 was about hunt and gather, Web 2.0 is about share and
subscribe.
As with any social search tool, Prefound depends on categorization-narrowing
techniques, sharing, and human ranking for the presentation of its results.
It’s no accident these offer a rich, targeted advertising property, thanks
to the system’s ability to “triangulate” on users’ interests.
Other search engines are taking notice of socialized search, somewhat slowed
by their “query reflex” culture. From humble beginnings with its
smiley-face/frowney-face toolbar in 2001, Google has its recently enhanced
“Co-Op” product to include some very Prefound-like features. Yahoo!, for its
part, has made several moves, including a new tagging toolbar, the
acquisition of del.icio.us, and organizational adjustments around the new My
Web 2.0 system. Even Microsoft is throwing money at socializing live.com.
This adds validation and possibly competition for the Prefound concept. It
was Tim Mayer, Yahoo!’s product manager for Web search, who offered
recently, “It’s the right time to augment Web search results with some human
touch.”
Prefound’s tagging process is quite easy. First, the regular Web surfer does
a one-time installation of a mini-application called the “PF Finder,”
provided free from prefound.com. The tool is not a browser toolbar or
plug-in, but a sort-of “cursor extension” you use to tag a link. Tagged
links are saved to be organized when you have time (nice) where they are
posted, reviewed, and rated. It’s an extremely easy and non-invasive
process.
Search
Results on most engines are like a gardener with clean fingernails -
correct in theory perhaps, but possibly missing common sense.
This is precisely what Mansfield wants to hear. “PF Finder is meant to be an
organic extension of surfing, while adding some really great
browser-enhancing features.” I agree. Even if I weren’t gathering links for
the search aspect, the other features are keepers and make my humble Google
Notebook look downright, well, notebooky. The toolbars aren’t even close.
As for the future, one must keep an eye on this space. Recently, smaller
search companies with good ideas have been snatched for their staff and
patent portfolios. There have been jokes about these companies just being
“features” under development. But Prefound is way beyond interesting — it’s
where life-tech meets society through our wisdom and need to share. I
appreciate them letting me tag along.
Postscript
I'm hoping that Prefound will dump the "sitepal" on their search page.
That whole thing weirds me out. I find myself dreading their home page
because of it, and frankly I cannot see even one sliver of benefit.
With such a great technology (PF Finder) and a solid conceptual tagging
engine, such a gimmick is unnecessary in my opinion.
Having Adsense on the blog itself also seems sort of out-of-place.
Unless it's bringing in serious dollars, I'd scrap it from the blog.
Let your messages shine through!
Related Links - make sure to subscribe to their blog, Steve has a lot
of great write-ups on Social Search:
Here are a few hilights: